Modern MBA

Data

Capital One

American credit card lender turned bank, and since buying Discover the country’s largest card issuer by balances.

5 figures on Capital One, drawn from 2 Modern MBA case studies.

The figures

US dollars1

Against its own chart
Revenue of the big bank credit card divisions and the payment networks, 2024, in billions$26B4th of 9 · top $61BHow credit card companies actually make money

Percentages2

Against its own chart
Operating margin of the big banks’ credit card divisions · 200814%1st of 4 · top 14%How credit card companies actually make money
Operating margin of the big banks’ credit card divisions · 200913%1st of 4 · top 13%How credit card companies actually make money

Counts2

Against its own chart
Credit cards in circulation by issuing bank, 2024, in millions107M2nd of 6 · top 154MHow credit card companies actually make money
US locations against the leading banks7555th of 7 · top 60,000How Western Union makes money from the unbanked

Case studies covering Capital One

Case study — FinanceHow credit card companies actually make moneyThe swipe fee is not the business. The interest is — and the networks taking the blame were founded by the banks collecting it.15 min readCase study — FinanceHow Western Union makes money from the unbankedIt has more US locations than Chase, Wells Fargo, Citi, Capital One, and Bank of America have branches combined.11 min read

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