Modern MBA

Data

Wells Fargo

American retail bank with one of the country’s largest branch networks, and the only bank the Federal Reserve ever capped in size.

8 figures on Wells Fargo, drawn from 4 Modern MBA case studies.

The figures

US dollars3

Against its own chart
Swipe fees against reward costs and partner payments, 2023, in billions · Swipe fees$6B5th of 5 · top $33BHow credit card companies actually make money
Revenue of the big bank credit card divisions and the payment networks, 2024, in billions$6B9th of 9 · top $61BHow credit card companies actually make money
Swipe fees against reward costs and partner payments, 2023, in billions · Rewards & partner payments−$3B1st of 5 · worst −$25BHow credit card companies actually make money

Percentages2

Against its own chart
Operating margin of the leading data-driven Fortune 500 companies, 2013 against 2023 · 201340%1st of 12 · top 40%Why AI is just big data again
Operating margin of the leading data-driven Fortune 500 companies, 2013 against 2023 · 202320%4th of 12 · top 36%Why AI is just big data again

Counts2

Against its own chart
Credit cards in circulation by issuing bank, 2024, in millions20M5th of 6 · top 154MHow credit card companies actually make money
US locations against the leading banks7,1462nd of 7 · top 60,000How Western Union makes money from the unbanked

Durations1

Against its own chart
Duration of chief executive searches at large companies, in months6 mo6th of 9 · top 13.5 moWhy Chipotle got so much worse

Case studies covering Wells Fargo

Case study — FinanceHow credit card companies actually make moneyThe swipe fee is not the business. The interest is — and the networks taking the blame were founded by the banks collecting it.15 min readCase study — Food & beverageWhy Chipotle got so much worseA weekly staple became a byword for small portions and high prices in under ten years. Here is what broke.10 min readCase study — FinanceHow Western Union makes money from the unbankedIt has more US locations than Chase, Wells Fargo, Citi, Capital One and Bank of America have branches combined.11 min readCase study — TechnologyWhy AI is just big data againBig data was sold for a decade and produced nothing. The same players are running the identical playbook with AI.15 min read