Cheesecake Factory

American casual-dining chain, known for a menu of more than two hundred items and portions to match.
4 figures on Cheesecake Factory, drawn from 2 Modern MBA case studies.
The figures
Percentages3
| Against its own chart | |||
|---|---|---|---|
| Food and labor as a share of sales · Labor costs | 37% | 3rd of 6 · top 39% | Why diners never go out of business |
| Food and labor as a share of sales · Food costs | 25% | 5th of 6 · top 35% | Why diners never go out of business |
| Operating margin in 2022 as reported, and at the union's $20 an hour | 12% | 3rd of 5 · top 14% | Why Starbucks is fighting its own baristas |
Measures1
| Against its own chart | |||
|---|---|---|---|
| Average location size in square feet, 2022 | 8,750 sq ft | 1st of 8 · top 8,750 sq ft | Why diners never go out of business |
Case studies covering Cheesecake Factory
Case study — Food & beverageWhy Starbucks is fighting its own baristasIt can afford the raise. What it cannot afford is an operating margin that looks like a restaurant's.12 min read
Case study — Food & beverageWhy diners never go out of businessThree chains, three opposite strategies, and identical 13% store margins. Diners survive everything and grow at nothing.14 min read