Modern MBA

Data

Chipotle

The burrito chain that made fast casual a category, one of America’s most valuable restaurant companies, with no franchisees at home.

11 figures on Chipotle, drawn from 8 Modern MBA case studies.

The figures

US dollars1

Against its own chart
Average order size by chain and concept$176th of 9 · top $30Why fast food can't make a good burger

Percentages7

Against its own chart
Food and labor as a share of sales · Food costs30%2nd of 6 · top 35%Why diners never go out of business
Annual restaurant-level operating margin27%2nd of 9 · top 30%How much a Texas BBQ joint actually makes
Restaurant-level operating margins across the industry in 201026.6%1st of 8 · top 26.6%Why Chipotle got so much worse
Food and labor as a share of sales · Labor costs26%6th of 6 · top 39%Why diners never go out of business
Store-level operating margin by restaurant chain in 202224%1st of 13 · top 24%Why Taco Bell got so expensive
Annual operating margins24%3rd of 8 · top 40%Why donut shops out-earn Krispy Kreme
Operating margin in 2022 as reported, and at the union's $20 an hour13%2nd of 5 · top 14%Why Starbucks is fighting its own baristas

Durations1

Against its own chart
Duration of chief executive searches at large companies, in months2.5 mo8th of 9 · top 13.5 moWhy Chipotle got so much worse

Measures2

Against its own chart
Average location size in square feet, 20222,580 sq ft8th of 8 · top 8,750 sq ftWhy diners never go out of business
Average size of a domestic store, in square feet2,5003rd of 7 · top 4,000How Papa John’s buried Papa John

Case studies covering Chipotle

Case study — Food & beverageHow Papa John’s buried Papa JohnSix regimes in thirty years, four of them engineered by the founder. The filings contradict his version.13 min readCase study — Food & beverageWhy Chipotle got so much worseA weekly staple became a byword for small portions and high prices in under ten years. Here is what broke.10 min readCase study — Food & beverageWhy Starbucks is fighting its own baristasIt can afford the raise. What it cannot afford is an operating margin that looks like a restaurant's.12 min readCase study — Food & beverageWhy fast food can't make a good burgerMcDonald's makes more from rent than from food. That is why it can't fix the burger — and why four LA independents can.13 min readCase study — Food & beverageHow much a Texas BBQ joint actually makesOne in three fail, brisket yields 40%, and the biggest variable in whether you survive is one magazine editor's palate.16 min readCase study — Food & beverageWhy Taco Bell got so expensiveThe most profitable chain in fast food is being squeezed hardest, and the reason is KFC and Pizza Hut.11 min readCase study — Food & beverageWhy donut shops out-earn Krispy KremeThe average Krispy Kreme grosses $119K a year. A 650 sq ft Portland shop grosses $600K at a 40% margin.12 min readCase study — Food & beverageWhy diners never go out of businessThree chains, three opposite strategies, and identical 13% store margins. Diners survive everything and grow at nothing.14 min read