Modern MBA

Data

Crumbl

The biggest cookie chain in America, a Utah company that went from one store in 2017 to over a thousand.

9 figures on Crumbl, drawn from 3 Modern MBA case studies.

The figures

US dollars5

Against its own chart
Average revenue per store based on the most recent franchise disclosures$1,100,5361st of 6 · top $1,100,536Why Crumbl won't last
Average net profit take-home per store after rent, supplies and labor$114,5494th of 6 · top $205,000Why Crumbl won't last
Non-refundable upfront payment required to operate$50,0001st of 8 · top $50,000Why Crumbl won't last
Non-refundable upfront franchise fee by brand$50,0002nd of 6 · top $55,000Why Crumbl won't last
Price of a single cookie, 2024$4.502nd of 8 · top $5.77Why Crumbl won't last

Percentages3

Against its own chart
Store-level operating margins, 201830%1st of 6 · top 30%Why Crumbl won't last
Percentage of sales paid to the franchisor as royalties and marketing fees12.0%2nd of 8 · top 12.5%Why Crumbl won't last
Royalty on gross sales charged to franchisees8%2nd of 8 · top 15%How much a Texas BBQ joint actually makes

Measures1

Against its own chart
Retail footprint in square feet1,5002nd of 7 · top 1,700Why omakase is suddenly everywhere

Case studies covering Crumbl

Case study — Food & beverageWhy omakase is suddenly everywhereNo servers, no walk-ins, no storefront, revenue booked before the door opens. Omakase deleted every cost that kills a restaurant.11 min readCase study — Food & beverageHow much a Texas BBQ joint actually makesOne in three fail, brisket yields 40%, and the biggest variable in whether you survive is one magazine editor's palate.16 min readCase study — Food & beverageWhy Crumbl won't lastMrs. Fields had its decade too. Crumbl store margins fell from 30% to 10% while corporate went from $4M to $152M.15 min read