Modern MBA

Data

Denny's

America’s largest full-service diner chain by sales, roughly 1,300 restaurants built on all-day breakfast and the Grand Slam.

19 figures on Denny's, drawn from 3 Modern MBA case studies.

The figures

US dollars6

Against its own chart
Average check size against leading restaurant chains$10.898th of 10 · top $26.50How much a taco truck actually makes
Average spend per guest before tax and tip · 2019$10.891st of 5 · top $10.89Why diners never go out of business
Average spend per guest before tax and tip · 2018$10.382nd of 5 · top $10.89Why diners never go out of business
Average spend per guest before tax and tip · 2017$10.143rd of 5 · top $10.89Why diners never go out of business
Average spend per guest before tax and tip · 2016$9.954th of 5 · top $10.89Why diners never go out of business
Average spend per guest before tax and tip · 2015$9.695th of 5 · top $10.89Why diners never go out of business

Percentages12

Against its own chart
Food and labor as a share of sales · Labor costs39%1st of 6 · top 39%Why diners never go out of business
Food and labor as a share of sales · Food costs25%5th of 6 · top 35%Why diners never go out of business
Restaurant-level operating margin · 201617%1st of 9 · top 17%Why diners never go out of business
Restaurant-level operating margin · 201717%1st of 9 · top 17%Why diners never go out of business
Restaurant-level operating margin · 201216%3rd of 9 · top 17%Why diners never go out of business
Restaurant-level operating margin · 201516%3rd of 9 · top 17%Why diners never go out of business
Restaurant-level operating margin · 201815%5th of 9 · top 17%Why diners never go out of business
Restaurant-level operating margin · 201314%6th of 9 · top 17%Why diners never go out of business
Restaurant-level operating margin · 201414%6th of 9 · top 17%Why diners never go out of business
Restaurant-level operating margin · 201911%8th of 9 · top 17%Why diners never go out of business
Store-level operating margin by restaurant chain in 202210%10th of 13 · top 24%Why Taco Bell got so expensive
Restaurant-level operating margin · 202210%9th of 9 · top 17%Why diners never go out of business

Measures1

Against its own chart
Average location size in square feet, 20224,400 sq ft7th of 8 · top 8,750 sq ftWhy diners never go out of business

Case studies covering Denny's

Case study — Food & beverageWhy Taco Bell got so expensiveThe most profitable chain in fast food is being squeezed hardest, and the reason is KFC and Pizza Hut.11 min readCase study — Food & beverageWhy diners never go out of businessThree chains, three opposite strategies, and identical 13% store margins. Diners survive everything and grow at nothing.14 min readCase study — Food & beverageHow much a taco truck actually makesTwo sisters run fifteen unbranded taco stands in LA grossing $7.58M a year. Almost nobody knows the business exists.11 min read