Modern MBA

Data

Starbucks

The largest coffeehouse chain on earth, a Seattle company of roughly 40,000 stores that made the café a standard retail format.

7 figures on Starbucks, drawn from 5 Modern MBA case studies.

The figures

US dollars2

Against its own chart
Average gross revenue per store by brand, 2000$1,600,0001st of 8 · top $1,600,000Why Crumbl won't last
Average spend per order$151st of 8 · top $15Why bubble tea is so profitable

Percentages3

Against its own chart
Store-level operating margins around the time of founding16%3rd of 6 · top 21%Why Crumbl won't last
Store-level operating margin16%7th of 8 · top 40%Why bubble tea is so profitable
Annual operating margins16%5th of 8 · top 40%Why donut shops out-earn Krispy Kreme

Counts1

Against its own chart
US store count in 2006 against the leading brick-and-mortar brands of the period7,1021st of 5 · top 7,102Why GameStop failed

Measures1

Against its own chart
Retail footprint in square feet1,7001st of 7 · top 1,700Why omakase is suddenly everywhere

Case studies covering Starbucks

Case study — Food & beverageWhy omakase is suddenly everywhereNo servers, no walk-ins, no storefront, revenue booked before the door opens. Omakase deleted every cost that kills a restaurant.11 min readCase study — Food & beverageWhy Starbucks is fighting its own baristasIt can afford the raise. What it cannot afford is an operating margin that looks like a restaurant's.12 min readCase study — Retail & brandsWhy GameStop failedThe pre-owned disc was a perpetuity at 47% margins. Then the publishers worked out how to make it non-transferable.14 min readCase study — Food & beverageWhy donut shops out-earn Krispy KremeThe average Krispy Kreme grosses $119K a year. A 650 sq ft Portland shop grosses $600K at a 40% margin.12 min readCase study — Food & beverageWhy bubble tea is so profitableA Sawtelle boba shop grosses $1.08M at a 30% store margin on $9 orders. The moat is the supply chain, not the brand.11 min readCase study — Food & beverageWhy Crumbl won't lastMrs. Fields had its decade too. Crumbl store margins fell from 30% to 10% while corporate went from $4M to $152M.15 min read